Player Wellbeing

Responsible Gaming
at 98pkt

Gaming at 98pkt is designed to be an enjoyable leisure experience — not a financial strategy and certainly not a source of stress. This page brings together every tool, resource, and commitment 98pkt has put in place to ensure every player on the platform can stay in control of their gaming activity.

Player Protection First
Internationally Licensed
Self-Exclusion Available
21+ Minimum age
for all players
🛡️
Our Position

Gaming Should Always
Stay Enjoyable

At 98pkt, we take responsible gaming seriously — not as a regulatory checkbox, but as a genuine commitment to every player who has trusted us with their leisure time and hard-earned PKR. Whether you are placing a PSL match bet from Lahore, spinning a slot during a lunch break in Karachi, or enjoying a live dealer session from Islamabad, 98pkt wants that experience to remain fun, controlled, and well within your personal limits.

The reality is that for a small number of players, gaming can shift from recreation into something more compulsive. Our responsible gaming programme exists precisely for those moments — to provide early warning signals, practical tools, and a clear path toward regaining control before the situation escalates.

Every single responsible gaming feature on 98pkt is available at zero cost to all registered players. There are no premium tiers, no waiting periods, and no judgment attached to using them. If you need to set a limit or take a break, those options are always just a few clicks away inside your 98pkt account settings.

98pkt's Responsible Gaming Commitments

Strict 21+ Age Verification

Every new 98pkt registration is subject to age verification. Players who cannot confirm they are 21 years of age or older will not be granted a funded account under any circumstances.

Player-Controlled Deposit Limits

You decide how much PKR you deposit daily, weekly, or monthly. Limits take effect immediately when reduced and cannot be reversed for a cooling-off period.

Session Time Reminders

Set a session duration reminder so that 98pkt alerts you when you have been playing for a defined period. Time passes quickly during live casino sessions — our reminders keep you anchored.

Self-Exclusion Tools

Players can voluntarily exclude themselves from 98pkt for a fixed period or indefinitely. Once active, self-exclusion cannot be reversed during the chosen period — no exceptions.

Trained Support Staff

Our customer support team is trained to identify signs of problem gambling and to escalate responsible gaming conversations with empathy and discretion, in both English and Urdu.

Player Protection Tools

Six Tools to Keep You in Control

All of the following tools are built directly into your 98pkt account and are available at any time, completely free of charge.

Deposit Limits

Cap your daily, weekly, or monthly PKR deposits at a figure you are comfortable with. Reductions apply immediately. Increases are subject to a mandatory 48-hour review period to prevent impulsive decisions made during a losing streak.

Loss Limits

Define the maximum amount in PKR you are prepared to lose within a set time window. Once your loss limit is reached for that period, your account will be automatically restricted from further wagering until the limit resets.

Session Time Limits

Set a hard session duration limit — say, 60 or 90 minutes — after which 98pkt will automatically log you out or display a prominent reminder. Ideal for players who tend to lose track of time during cricket betting or live dealer sessions.

Reality Checks

Enable periodic reality check notifications that pop up during active gameplay, reminding you of how long you have been playing and your net win or loss position for the current session. A simple but effective pattern interrupt.

Cooling-Off Periods

Take a short break from the platform — 24 hours, 7 days, or 30 days — without committing to a full self-exclusion. During a cooling-off period your account is suspended but not closed, and no marketing communications will be sent to you.

Self-Exclusion

For players who need a longer or permanent break, 98pkt offers full self-exclusion for periods of 6 months, 1 year, 5 years, or indefinitely. Self-exclusion is irrevocable for the chosen duration and includes removal from all promotional lists.

Getting Started

How to Set Your Limits
on 98pkt

All responsible gaming controls are accessible directly through your 98pkt account. Here is where to find each one:

Step 1 — Log In Sign into your 98pkt account and navigate to the Account Settings icon in the top right corner.
Step 2 — Responsible Gaming Tab Select the "Responsible Gaming" tab in your account dashboard. All tools are listed here in one place.
Step 3 — Choose Your Tool Select deposit limits, loss limits, session timer, cooling-off, or self-exclusion. Each tool has a simple toggle or input field.
Step 4 — Confirm Confirm your selection. Reductions and exclusions take effect immediately. You will receive an email confirmation to your registered address.
Need Help? If you are struggling to locate any responsible gaming tool, contact 98pkt support. We will walk you through the process without delay.
Age Policy

Strict 21+ Age Restriction

98pkt operates under an international gaming licence that mandates a minimum player age of 21 years. This is not a recommendation — it is a hard requirement that applies to every account registered on the platform, regardless of location within Pakistan.

During the registration process, all new players must confirm their date of birth. Accounts flagged for potential underage activity are immediately suspended pending formal KYC document review. Where underage access is confirmed, the account is permanently closed and any balance is held in accordance with our licensing obligations.

98pkt strongly encourages parents and guardians in Karachi, Lahore, Faisalabad, Islamabad, and across Pakistan to make use of third-party parental control software on shared devices to prevent minors from accessing online gaming platforms.

21+ Minimum age enforced at registration and KYC

Gambling involves real financial risk. Never wager money you cannot afford to lose. Gaming should be funded from your discretionary entertainment budget — not from savings, borrowed funds, or money earmarked for household expenses like rent, utility bills, or school fees. If you find yourself chasing losses or borrowing to fund gaming, please activate your self-exclusion immediately and seek support.

Know the Signs

Warning Signs of
Problem Gambling

Problem gambling does not always look obvious, even to the person experiencing it. The signs are often gradual. If any of the following patterns feel familiar — whether in your own behaviour or in someone close to you — please treat that recognition as a reason to pause and seek support. 98pkt's support team is available in English and Urdu to speak with you in complete confidence.

You are not alone. Many players in Pakistan and worldwide have successfully managed and overcome problem gambling with the right tools and support. Recognising the signs early is the most important first step — and reaching out is a sign of strength, not weakness.

Placing more bets or increasing your stake in an attempt to recover money you have already lost is one of the most common and dangerous patterns in problem gambling. Each loss is a completed transaction — trying to "win it back" in the same session almost always results in larger losses. If you notice yourself doing this, activate your session limit or log out immediately.

Feeling the need to conceal how much time or money you are spending on gaming from family members or friends — particularly from a spouse, parent, or sibling — is a significant warning sign. Secrecy around gaming often signals that the person themselves recognises the activity has gone beyond healthy limits.

Using money intended for rent, groceries, utility bills, school fees, or family expenses to fund gaming is a serious red flag. Gaming deposits should only ever come from a dedicated discretionary entertainment budget. If the line between gaming funds and essential household funds has blurred, please contact 98pkt support or activate self-exclusion without delay.

Using gaming as a way to cope with stress, anxiety, depression, relationship difficulties, or financial pressure is a sign that gaming has moved from entertainment into an unhealthy coping mechanism. This pattern tends to accelerate quickly and often leads to worsening financial and emotional outcomes. Seeking professional mental health support alongside a gaming break is the most effective response.

Repeatedly failing to stick to your own self-imposed limits — telling yourself "just one more bet" or "I'll stop after the next match" and then not stopping — is a hallmark of compulsive gambling behaviour. The 98pkt self-exclusion tool removes the decision entirely by making your account inaccessible for a defined period. This is often the most effective intervention at this stage.

When gaming starts affecting your relationships, work performance, or daily responsibilities — missing family gatherings, neglecting professional duties, or experiencing mood swings tied to wins and losses — it has moved beyond the definition of recreational entertainment. At this stage, a structured support plan is strongly recommended alongside platform-level tools.
Quick Self-Check

Ask Yourself These Questions

If you answer "yes" to two or more of the following questions, we strongly recommend activating one or more of 98pkt's responsible gaming tools or speaking with our support team.

01

Have you ever spent more PKR on gaming than you originally planned for that session or week?

02

Have you ever borrowed money or sold personal items in order to fund your gaming activity?

03

Do you find yourself thinking about betting or gaming frequently when you are not actively playing?

04

Have you ever tried to cut down on your gaming and found it more difficult than expected?

05

Has someone close to you — a spouse, parent, or close friend — expressed concern about the time or money you spend on gaming?

06

Do you feel irritable, anxious, or low in mood on days when you are not able to access gaming?

07

Have you ever missed work, family obligations, or important social events because of gaming activity?

08

Do you continue playing in an attempt to win back money you have lost, even when you know you should stop?

This self-assessment is for personal reflection only and does not constitute a clinical diagnosis. If you are concerned about your gaming behaviour, please contact 98pkt support or a mental health professional.

Play Confidently

Ready to Play? Do It on Your Terms.

98pkt is built for players who enjoy gaming as entertainment — cricket betting, EVO Live casino, Plinko, and premium slots — all within a PKR-native environment that puts your wellbeing first. Set your limits, play within them, and enjoy the experience. Players must be 21 or older.

21+ Adults only. Gambling can be addictive — please play responsibly.